Terms & Conditions

Welcome to NestoraHive.com. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use NestoraHive if you do not accept all of the terms stated on this page.

1. General Information

  • Business Name: NestoraHive

  • Website: nestorahive.com

  • Email: nestorahive.business@gmail.com

  • Phone: 8240330640

  • Address: 28 R Road, Belgachia, Howrah, West Bengal, India

  • Pin Code: 711108

  • GST Number: 19CHTPP4333B1Z4

  • Business Category: Home & Garden

These Terms & Conditions apply to all users, customers, and visitors accessing or using our website.

2. Acceptance of Terms

By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by these Terms & Conditions. If you disagree with any part, please do not use our website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for updates.

3. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website in any way that causes damage or disrupts access

  • Engage in fraudulent activities

  • Attempt to hack, duplicate, or misuse website data

  • Use content for commercial purposes without permission

Unauthorized use may result in legal action.

4. Products & Services

NestoraHive offers Home & Garden products including decor, tools, furniture accessories, and lifestyle essentials.

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Product colors may vary slightly due to screen differences

  • We do not guarantee that all product descriptions are error-free

  • Prices and availability may change without notice

We reserve the right to discontinue any product at any time.

5. Pricing & Payments

All prices listed on the website are in INR (₹) and include applicable taxes unless stated otherwise.

We accept secure payment methods such as:

  • Debit/Credit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (if available)

NestoraHive reserves the right to cancel orders if:

  • Payment is not successful

  • Fraudulent activity is suspected

  • Incorrect pricing or product information is displayed

6. Order Acceptance & Cancellation

Once you place an order:

  • You will receive an order confirmation via email or SMS

  • This does not guarantee acceptance of the order

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent transactions

If your order is canceled, any paid amount will be refunded.

7. Shipping & Delivery

We aim to deliver products in a timely and efficient manner.

  • Delivery timelines vary based on location

  • Estimated delivery time: 3–10 business days

  • Delays may occur due to logistics or external factors

Customers must provide accurate shipping details. NestoraHive is not responsible for delays caused by incorrect address information.

8. Returns & Refunds

We have a customer-friendly return policy.

Customers may request a return if:

  • The product is damaged

  • The wrong product is delivered

  • The product is defective

Conditions:

  • Return request must be made within 3–5 days of delivery

  • Product must be unused and in original packaging

Refunds:

  • Processed within 5–7 business days after approval

  • Refunded via original payment method

Certain items may not be eligible for return due to hygiene or usage reasons.

9. User Accounts

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate information

  • Maintain confidentiality of your login credentials

  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts found violating terms.

10. Intellectual Property Rights

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Design

is the property of NestoraHive and protected by applicable copyright laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

11. Limitation of Liability

NestoraHive shall not be held liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Delays or interruptions in service

All products are used at the customer’s own risk.

12. Third-Party Links

Our website may contain links to third-party websites.

We do not:

  • Control third-party content

  • Take responsibility for their privacy practices

  • Guarantee their services

Users should review third-party policies before engaging.

13. Privacy Policy

Your privacy is important to us.

We collect customer data only for:

  • Order processing

  • Customer support

  • Marketing (with consent)

We do not sell or share personal information with unauthorized parties.

14. Prohibited Activities

Users must not:

  • Use false identity

  • Upload harmful or malicious content

  • Violate any laws while using the website

Violation may result in account termination and legal action.

15. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control such as:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Transportation disruptions

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Howrah, West Bengal.

17. Changes to Terms

NestoraHive reserves the right to update or modify these Terms at any time.

Continued use of the website after changes means you accept the revised Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

19. Disclaimer

All information on this website is provided “as is” without warranties of any kind.

We do not guarantee:

  • Continuous website availability

  • Error-free content

  • Complete accuracy of information

20. Entire Agreement

These Terms & Conditions constitute the entire agreement between the user and NestoraHive regarding website use.